Prescription and Medicines Centre

 

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Prescription Queries

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery by calling us on 01902 351666 or sending us a message here:

Send us a message

 

Order Online

You can order your repeat prescriptions via our online services.

Either through:

image of pharmacist

 

In Writing

Please either use the printed tear-off strip attached to your prescription (please indicate with a tick which items you require). Requests can be left in the posting box in reception or posted to the practice. If you would like the prescription posted back to you please supply a stamped, addressed envelope.

 

Private Conversation

Whilst you are in surgery you can request to speak about any matter in private and in confidence. We have facilities available so if you wish you can discuss your matter in a more confidential way and setting.

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery.

 

Repeat prescriptions will be issued at the doctors discretion and are normally for patients on long-term treatment. We cannot take repeat prescription requests over the telephone as this is against national guidelines supplied by the National Health Executive.

Please allow at least 48 hours notice for repeat medication making allowances for weekends and public holidays.

 

Minor illnesses

Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:

  • aches and pains
  • sore throat
  • coughs
  • colds
  • flu
  • earache
  • cystitis
  • skin rashes
  • teething
  • red eye

If you want to buy an over-the-counter medicine, the pharmacist and their team can help you choose.

Antibiotics will not be available over the counter to treat minor conditions.

The Electronic Prescription Service, or EPS, enables prescriptions to be sent electronically from the GP practice to a pharmacy or dispenser of your choice.

With EPS, you would no longer need to collect paper prescriptions from the practice as a prescription can be sent securely to your nominated pharmacy where you usually collect your medicines or medical appliances.

For more information visit the link below, your pharmacy or GP practice.

Find a pharmacy

 

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.

  • Please visit the NHS website for the latest Prescription Charges
  • Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
  • When going abroad you can take your NHS medications with you.
  • These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Further Information